How much does shipping cost?

Shipping via the courier (economy service) is a fixed rate of R40 to any location in South Africa.


How can I track my order?

Once your order is confirmed and has been sent out we will send you a tracking code that you can use to track your order online.


Do You Ship Internationally?

Yes! For shipping to Europe, please visit our UK store (www.spazahome.co.uk) and for shipping to the US & worldwide, please visit our Etsy store (www.etsy.com/shop/spazastore) or our US store (www.spaza-store.com)



Can I exchange/return my item(s) in store?

Every SpaZa product is handmade with care but if for some reason, it is not what you expected, please let us know so we can make it right for you. You can return a product for up to 14 days from the date you purchased it. Any product you return must be in the same condition you received it and in the original packaging.


Can I exchange an item by courier?

Yes. If you would like to return your purchase via courier, we will send you a return shipping label. Please note that you will be responsible for the cost of the shipping.


How long will my refund/exchange take?

For exchanges please allow 14 days for the delivery of your new item and for refunds, please allow 30 days for the refunded amount to reflect in your account.


Dish Covers

What size dish cover should I buy?

We have a variety of sizes to ensure that you find a size to fit any bowl. We have put together a handy size guide to help you select the right sizes for your home. Visit our Size Guide page for more information.


Do you make rectangular dish covers?

Our dish covers fit round and rectangular bowls and dishes. The cotton cover molds to the size of your dish, and the elastic will help secure it into place.


Are your covers coated?

Our covers are not coated with beeswax or another sealant. Our covers are made out of cotton and are designed to be breathable, so as to not let condensation and moisture build up in your dish. To find out more on how our dish covers work, read our handy blog post.